KroWork Terms of Paid Service

Release Date: 2026/4/30

Effective Date: 2026/4/30

Thank you for using the paid services of KroWork!

These Terms of Paid Service, which is incorporated herein by reference (together, these "Terms" or this "Agreement"), and is an important document that you should read, is a legally binding contract between you and Krowork Tech Pte. Ltd. and its affiliates (collectively, "KroWork", "Company", "us", "we", or "our") regarding your use of the paid services of KroWork and associated software applications and websites (collectively, "Services", "KroWork"). References to "User", "you", and "your" refer to the individual accepting this Agreement.

In order to use the Paid Services and related functions, you should read and comply with Agreement, KroWork Terms of Service, KroWork Privacy Policy, and other terms, agreements, rules guidelines, policies, notices and instructions pertaining to the use and/or access of our Website/APP, the Paid Services and related promotions and other activities, as well as any amendments to the foregoing, issued by us from time to time (hereinafter collectively referred to as the "Service Agreements and Rules"). This Agreement is a supplemental agreement to the KroWork Terms of Service and KroWork Privacy Policy, and is incorporated in each of them, which collectively constitutes an agreement binding upon you. In case of any conflict or inconsistency between this Agreement and the KroWork Terms of Service or KroWork Privacy Policy, this Agreement shall prevail to the extent of such inconsistency. For matters not stipulated in this Agreement, the KroWork Terms of Service and the KroWork Private Policy shall apply.

YOU MUST CAREFULLY READ AND FULLY UNDERSTAND THESE TERMS, INCLUDING ANY TERMS THAT MAY EXEMPT OR RESTRICT THE COMPANY'S LIABILITIES AND/OR RESPONSIBILITIES AND ANY TERMS THAT MAY RESTRICT AND/OR CONSTITUTE A WAIVER OF YOUR RIGHTS, AS THEY APPLY TO YOUR USE OF THE SERVICES. YOUR USE OF THE SERVICES IS CONDITIONAL ON YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE WITH OR ACCEPT THESE TERMS, YOU SHALL NOT USE ANY PAID SERVICES OF KroWork OR ANY OF OUR OTHER SERVICES.

ALL DISCLAIMERS, INDEMNITIES AND EXCLUSIONS IN THIS AGREEMENT SHALL SURVIVE TERMINATION OF THIS AGREEMENT BETWEEN US FOR ANY REASON.

Anyone below the age of 13 or other minimum age as defined under the applicable laws of your jurisdiction ("Minimum Age") shall not use the Paid Services. If you have reached the Minimum Age but are under the age of majority as defined under the applicable laws of your jurisdiction ("Majority Age"), you may only use the Paid Service through the representation of your parent or legal guardian, and your parent or legal guardian hereby represents you and accepts these Terms.

We reserve the right to amend, replace and/or otherwise update these Terms from time to time. We will use reasonable endeavors to notify you of any material changes to these Terms.

Every time you wish to use our Paid Services, please check these Terms to ensure you understand the Terms that apply at that time. You may determine if any such update has taken place by referring to the date on which these Terms were last updated. Your continued use of our Website/APP and the Paid Services constitutes your acknowledgement and acceptance of such changes.

1. Definitions

1.1 "Paid Services" refers to the specific benefits or services to be provided to you by KroWork upon payment of certain fees or your obtaining of certain specific qualifications, hereinafter referred to as the "KroWork Paid Service", or "the Service", or "the Paid Service".

1.2 "Kredit" refers to the virtual tools that we provide to you to redeem and obtain certain services on KroWork and our other platforms of. For the avoidance of doubt, any use of the Kredit does not constitute a payment service, and the Kredit is not a token, virtual currency or prepaid voucher, and does not have a monetary value or prepaid value. The specific content and benefits of Kredit are subject to all announcements published on the Website/APP from time to time at the time of your actual purchase.

1.3 "Membership Service" refers to the membership service provided by KroWork to you, as described in Article 4 of these Terms. The specific membership benefits and privileges are subject to all announcements and notices in relation to membership benefits that are published on the Website/APP from time to time, in-site messages that we may send to you from time to time, and the prevailing service benefits displayed on the Website/APP at the time of your actual purchase.

1.4 "Booster": refers to a separately paid service offered on the "KroWork" platform for the purchase of Kredits, in addition to the membership service. The specific benefits shall be subject to the information displayed on the product interface at the time of your actual purchase and as actually presented within the service.

1.5 "User Account" refers to the account that users themselves register, log in, and use for KroWork. The types of user accounts include "Member Account" and "Regular Account". Users can use their "User Account" to activate and purchase one or multiple Paid Services offered by KroWork.

1.6 "Member Account" refers to the user account that is bound to the Membership Service subscribed by the User. You become a Member User after you successfully subscribed to the Membership Service.

1.7 "Regular Account" refers to a user account that is not a Member Account.

1.8 "Service Fee" refers to the fee actually paid by the user for the purchase of one or multiple Paid Services. The service fee charging scheme is subject to the announcement on the front-end interface of the relevant paid service product.

1.9 "Validity Period"/"Subscription Period" refers to the validity period for the use of the Paid service and related benefits or privileges that the User can obtain after purchasing one or more Paid Services, subject to the validity period shown on the relevant page of the Website/APP in relation to the corresponding Paid Service that was purchased by the User.

2. Subscription and use of Paid Services

2.1 You must register or log in to your KroWork account before you can continue to purchase and use any Paid Service.

2.2 Before you subscribe or use any Paid Services, please be sure to read and fully understand these Terms especially the rules of use of the specific Paid Services to which you intend to subscribe, as well as the terms and conditions that we will bring to your attention in a reasonable manner such as boldface, etc. (including, but not limited to, the rules governing payment and unsubscribing, the rules governing the use of the benefits associated with the Paid Services, the exemption or limitation of liability).

2.3 If you do not agree with any or all of the terms and conditions of these Terms, please do not confirm (such confirmation include but is not limited to checking the box to agree to these Terms, clicking on the buy now option, making payment for the Paid Services) your agreement to carry out the next step or your use of any of the Paid Service. Your confirmation of the next operation or the use of any of the Paid Services means you have read and agree to sign all the contents of this Terms.

2.4 You will be able to access the Membership Service and/or other services that enable you to purchase Kredits and the corresponding privileges or benefits after you complete the steps to obtain the Membership Service in accordance with the relevant pages of the Website/APP and after successful payment of the service fee is confirmed.

2.5 Please note that the validity period of the above benefits you have obtained and the scope of benefits included shall be subject to all announcements in relation to benefits that are posted on the relevant pages of the Website/APP from time to time.

2.6 Please be aware that we may limit the maximum number of devices that can be logged in to the Website/APP using the same Member Account and the number of devices that can be online simultaneously under the same Member Account. The specific rules are subject to the notices displayed on the relevant pages of the Website/APP. If you exceed the above limits, the Company will notify you in an appropriate manner. The Company has the right to take measures such as restricting login, restricting use, suspending or terminating your use of the Services based on your excessive usage.

2.7 If you are unable to use the purchased Paid Services due to any changes in applicable laws and regulations, government actions, changes in circumstances, or other factors, we will notify you in an appropriate manner, but we will not be liable for any losses incurred by you as a result. If you have any questions about this, you can contact us at our contact details set out in the "Contact Us" section below.

2.8 Please note that we may send you information such as recommended content, paid user benefits, promotional activities, etc., through the email address with your User Account, or via in-site messages and announcements. If you do not wish to receive such information, you can unsubscribe or turn off the notifications at any time by following the steps to unsubscribe or selecting the turn-off options provided on the relevant pages of the Website/APP.

3. Kredit Usage Rules

3.1 Use and Validity of Kredit

3.1.1 "Kredit" refer to a type of virtual item designed by us to facilitate your consumption of and access to additional KroWork services.

3.1.2 Kredits may only be used to redeem "KroWork" products or services as specified under this Agreement. Kredits cannot be redeemed for money or any other currency. Once obtained, Kredits cannot be exchanged for membership. Kredits may not be transferred, gifted, or otherwise moved between different users or between different accounts controlled by the same user. Kredits are non-refundable and may not be converted back into money or withdrawn.

3.1.3 You shall not obtain or use Kredits for profit-making or other non-personal purposes, nor may you acquire or dispose of Kredits by way of gifting, lending, transfer, sale, pledge, or authorizing others to use them. Kredits may only be used to redeem designated functional usage rights or value-added services within the platform.

3.1.4 Kredits are subject to an expiration period and must be used within their validity period. Please note in particular that the validity periods of different types of Kredits—such as Kredits under membership benefits, Kredits from Boosters, and promotional Kredits—may vary. You should carefully review the relevant rules and descriptions on the applicable service pages.

3.1.5 You may check your Kredits balance, and records of Kredits accrual and consumption via [KroWork] –tap [Settings] (bottom left)– [Membership Center] –you will be redirected to the "Membership Center" web page– [Billing]. You may check your Kredits remaining validity period via [KroWork] – tap [Settings] (bottom left) – [Membership Center] – you will be redirected to the "Membership Center" web page.

3.1.6 Such records shall serve as valid evidence of your use of Kredits. If you have any objection to the records, you may contact the Company through the contact information provided in this Agreement. If any error is verified upon investigation, it will be corrected.

3.2 Acquisition of Kredits

3.2.1 Purchase

All users may purchase membership or Booster in accordance with this Agreement and the relevant platform rules to obtain corresponding Kredits.

Fees for purchasing Kredits shall be collected by the Company or its designated partners. Channel providers for different purchasing methods may impose handling fees in accordance with their respective standards, which will be charged at the time of purchase. Accordingly, if you intend to purchase Kredits, please pay attention to any applicable service fees charged by the relevant payment channels and select the purchasing method based on your own needs.

3.2.2 Promotional Grants

We may, based on operational needs, grant bonus Kredits or provide other benefits to user accounts (including both member and non-member accounts) that meet certain conditions.

The validity period, scope of use, and other details of promotional Kredits shall be subject to the applicable rules and descriptions on the relevant service pages. You are advised to carefully read, understand, and comply with such rules.

3.2.3 Rules on Kredits Consumption

BEFORE YOU INITIATE A TASK, THE SYSTEM IS UNABLE TO PROVIDE A PRECISE ESTIMATE OF THE KREDITS TO BE CONSUMED. THE ACTUAL KREDITS CONSUMED WILL DEPEND ON DYNAMIC FACTORS SUCH AS TASK COMPLEXITY, CONTEXT LENGTH, FILE SIZE OF UPLOADS, AND OTHER VARIABLES.

4. Membership Services

4.1 Membership Services

4.1.1 Membership Grade

The Company offers membership packages with different grades of membership benefits, including "life", "plus" and "max".

The specific membership package and its corresponding membership benefits are subject to announcements made on the relevant pages of the Website/APP from time to time and the service benefits expressly specified on the Website/APP at the time of your actual subscription.

4.1.2 Benefits

Upon your activation of the membership service, during the validity period of your membership, you will be entitled to the corresponding membership benefits based on the membership plan you have purchased.

After the membership benefits subscription takes effect, any Kredits granted under your membership benefits will be issued during the subscription term. The validity period of the membership benefits and Kredits shall be thirty (30) days from the date of issuance by the system.

In addition, we would like to remind you that the specific Membership benefits you can enjoy is subject to terms set out on the relevant pages of the Website/APP in relation to membership benefits, as updated by us from time to time, and the prevailing membership benefits displayed on the Website/APP at the time of your actual purchase.

4.1.3 Subscription

You may choose continuous subscription to membership services and activate the function of automatic renewal for membership. Currently, continuous membership subscriptions includes "Monthly Subscription".

The specific Subscription and its corresponding membership benefits are subject to announcements made on the relevant pages of the Website/APP from time to time and the service benefits expressly specified on the Website/APP at the time of your actual subscription.

Refer to the appendix Automatic Renewal Service Rules for relevant automatic renewal rules.

The Company may add or adjust the aforesaid types of continuous subscription and relevant benefits of the automatic renewal service at any time based on business development and the changes in users' demands. Please read carefully the publicity and actual displayed rules and instructions at that time when choosing the continuous subscription services.

4.1.4 Changes in benefits

Please understand that in order to improve the user experience and service content, the Company may from time to time update and optimize its Membership Services, functions, Kredit purchase features, member subscription programs or upgrade any of its programs and user benefits, etc. The process of updating and optimizing may involve adjusting them of some of the functions and benefits that have already been made available online.

4.1.5 Period of validity of benefits

During the Validity Period of the Paid Services that you have subscribed for, the category of the User Account with which you enjoy the aforementioned membership benefits shall be your Member Account, and you are required to log in to your Member Account in order to use such membership benefits.

The Validity Period of the Membership Service that you subscribed for is subject to the validity period stated on the relevant page of the Website/APP for the corresponding category of membership service on the Website/APP. After the expiration of the Validity Period of the Membership Service you have subscribed for, your Member Account will be restored to a Regular Account if you do not renew or continue to purchase other Membership Services, and you will not be able to continue to have the corresponding membership benefits.

The Company would like to remind you that, as the expiration date and other rules of use would impact your rights to access the Membership Services, please be sure to carefully review the purchase webpage of the relevant Membership Services and the description of the different Membership Services published on the relevant page of the Website/APP, and fully understand the contents of these Terms, the purchase webpage and the details of all announcements made in relation to the Membership Service from time to time, in order to ensure that you have a clear understanding of the terms applicable to the purchased Membership Services, and the corresponding benefits of members.

4.1.6 Expiry date inquiry

After you purchase and activate the Membership Service, you can log in to your Member Account to check your payment information (such as the subscribed benefits, validity period, etc.). The query path for checking such payment information is to access [KroWork] – tap [Settings] (bottom left) – [Plan Upgrade] – [Subscription Plans] web page.

4.2 Changes in Membership Services

You may update your membership grade based on your current grade in certain circumstances. The related rules, including whether the membership grade can be altered, the payment rules, and the order in which membership benefits are applied, etc, are published on the membership subscription pages.

5. Booster Service

5.1 Booster Benefits

The Booster is a separately paid service offered on the "KroWork" platform for the purchase of Kredits, which is available only on the condition that you have subscribed to the membership service. The specific benefits shall be subject to the information displayed on the product interface at the time of your actual purchase and as actually presented within the service.

5.2 Validity Period of the Booster

Kredits issued under the Booster benefits shall be valid for ninety (90) days from the date of purchase.

Please refer to the instructions on the relevant "KroWork" service pages.

6. Fees and Unsubscribing

6.1 Fee Standards

6.1.1 Fee Standards

Please note that the Company reserves the right to set its own pricing for the Paid Services offered by KroWork. Different Paid Services are subject to different payment models. Kindly read these Terms and the relevant rules applicable to the specific Paid Service you intend to purchase on the specific payment page of the relevant Paid Service carefully. The Company may adjust the payment models based on various marketing strategies and the specific circumstances of the Paid Services. The actual payment models and related rules displayed on the function page in relation to the relevant Paid Service shall prevail over these Terms in the event of any inconsistency.

6.1.2 Changes to Payment Methods

Please understand that due to market and business development, tax rate changes in various countries, operational needs, and rights adjustments, the pricing schemes for various Paid Services or the specific rights, payment models, validity periods, and complimentary rights (if any) included under the Paid Services may be adjusted from time to time.

Adjustments to the pricing schemes will take effect from the date on which an announcement is published on the Website/APP. Your rights to use the Paid Services purchased before such adjustments take effect will not be affected. However, if you need to purchase additional Paid Services after any changes to the pricing scheme have taken effect, the updated pricing scheme will apply. You understand and agree to purchase the corresponding services according to the latest published pricing scheme.

By continuing your actions (including but not limited to clicking "Agree," continuing to purchase, completing payment, or continuing to use our Paid Services), you acknowledge and agree to the revised payment methods and standards.

6.2 Purchases and payments

6.2.1 Please note that the purchase of each Paid Service under this Agreement must be operated after you log in to your KroWork User Account, and if you do not log in to your User Account, you will not be able to purchase the Paid Services or make payments.

6.2.2 Please make sure to use the official payment method specified on the Website/APP to make payment for Kredits. The payment methods supported by different payment service providers may be different, so please follow the instructions on the payment page to complete the payment. If you use a payment method other than the one specified by KroWork or an illegal method to make payment, the Company does not guarantee that the payment will be completed smoothly or correctly, and other risks may be caused, and if you or any third party's rights and interests are harmed as a result of such payment, you shall be solely responsible for resolving any related disputes and shall bear full and sole liability for all losses and risks incurred by you, any third party or the Company as a result of or in connection with, and the Company will not be bound to assist you or to make any compensation or indemnification. Meanwhile, the Company reserves the right at any time to suspend part or all of your rights, freeze your Kredit balance, implement a short-term or permanent ban on your account and/or prohibit you from using the Paid Services.

6.2.3 Rules for Unsubscribing

As the Paid Services and associated benefits are virtual consumer products, the service fee will be the price of the online product corresponding to the Paid Service you purchased, and is not deemed to be a prepayment, deposit, earnest money, savings card, or any similar item. Once the Paid Service (including any Membership Service and Kredit service) is activated, the fee paid for the Paid Service is non-refundable.

Before purchasing the corresponding Paid Service, please carefully check the service and benefit information, price, usage period, and relevant rules governing your use of the Paid Services as set out herein as set out in these Terms, and pay attention to the verification of the User Account information for the Paid Service that you are purchasing.

7. Suspension and Termination of Services

7.1 The Paid Services you have purchased may be suspended or termination in the following situations:

7.1.1 Active suspension or termination by you, including but not limited to suspending or terminating the purchased Paid Services, failure to renew upon expiration of the service period, or cancellation of your User Account;

7.1.2 Active suspension or termination of the corresponding Paid Services by us due to your breach of these Terms, any of the Service Agreements and Rules or any other relevant terms and rules implemented by us from time to time;

7.1.3 Suspension or termination of the Paid Services by us due to applicable legal and regulatory requirements or force majeure events;

7.1.4 Other situations where the Paid Services should be suspended or terminated in accordance with applicable laws and regulations.

7.2 After the suspension or termination of the Paid Services, we will provide you a with reminder or notice.

7.3 If you are unable to use the Paid Services as a result of the foregoing, you can contact us with any questions you may have at the contact information specified in Article 11 of these Terms.

7.4 In the event of suspension or termination on any grounds under Article 7.1:

7.4.1 To the extent permitted under applicable law, the Company shall not be liable to you or any third party for any claims, refunds, damages, or losses whatsoever;

7.4.2 Fees collected are non-refundable unless specifically agreed upon in these Terms;

7.4.3 The Company has the right, but not the obligation, to ensure that you retain information about your subscriber data in relation to the relevant Paid Services.

7.5 When the termination of the Paid Services you purchased occurs as mentioned above, you have no right to request the Company to continue to provide you with the corresponding Paid Services, user rights and interests, or to request the Company to fulfill any other obligations related to the termination of the Paid Services, but this does not affect the rights and obligations arising from the Terms between you and the Company prior to termination. You shall indemnify the Company for all losses and/or expenses incurred by the Company (including legal fees on an indemnity basis) in relation to any claims of third parties and any penalties imposed by any governmental, regulatory or statutory bodies, arising out of or in connection with the termination or suspension of the Paid Services you purchased. You shall indemnify the Company for any losses and/or expenses incurred by the Company as a result.

8. Risks and Liabilities

8.1 Please understand that in order to improve the user experience and service, the Company may from time to time update and optimize its offering of Paid Services, functions, purchase programs, membership subscription programs or upgrade programs and user rights and interests, etc., and that the process of updating and optimizing may involve the downgrading or adjusting of some of the on-line functions and rights and interests, and that the Company will use commercially reasonable endeavors to protect your legitimate rights and interests.

8.2 When purchasing, it is your responsibility to confirm that the information of purchase equipment, the amount which you intend to purchase, the account under which you intend to purchase, your E-mail as associated with your account, purchase demand, operating system and channel are accurate before each payment transaction is made. You should follow the guidelines on the relevant function page on the Website/APP to complete the purchase. If your rights and interests are damaged for any reason, whether due to the wrong account number, wrong amount that you paid, wrong type of purchase, wrong User Account number, wrong amount of money, improper operation, or lack of understanding of billing method, or otherwise, you are fully responsible for the losses and damages incurred and will not be compensated or indemnified.

8.3 Please note that each Paid Service and the corresponding paid rights and interests are limited to your own use through your registered User Account. Without the written consent of the Company, each User is prohibited from granting, borrowing, renting, transferring, selling or otherwise licensing the use of the User Account and the Paid Services and all rights and interests in relation to the User Account to others in any form. If the Company finds or has reasonable grounds to believe that the actual user is not the owner of the User Account, in order to protect the User Account and the security of user rights and interests, the Company has the right to immediately suspend or terminate the provision of the corresponding services or rights and interests to the User Account. You should correctly use and properly store your User Account credentials and maintain the confidentiality of your User Account and password, so as to prevent any leakage, loss, theft and any other unauthorised actions.

8.4 After you subscribe to and purchase the Paid Services, you can use them at any time within the Validity Period as needed. The Company hereby reminds you that since the terms herein, including those in relation to the Validity Period, are relevant to your own rights and interests in respect of your User Account, please be sure to carefully review the purchase page of the relevant Paid Services on the Website/APP and the detailed page description of the services before purchasing the Paid Services. Please ensure that you fully understand the contents of these Terms, the purchase page of the relevant Paid Services, and the detailed page description to ensure that you have a clear understanding and awareness of the Paid Services you purchased, the corresponding rights and benefits you will enjoy, and the rules governing your use of the Paid Services as set out in these Terms.

9. Exclusion of Liability

9.1 Please understand that there may be certain risks in any payment transactions you make through various payment channels for the purchase of the Paid Services (including, but not limited to, threat actors stealing user accounts or bank information to carry out illegal activities, threat actors committing fraud to deceive the User to payments, etc.), and such risks may cause corresponding economic losses to you. The Company has no control over the above risks and has no legal obligation to pursue legal liability from the wrongdoers or compensate you for your losses. The Company will provide you with assistance within the scope permitted by laws and regulations to minimize your losses, but any assistance provided by the Company shall not be evidence or basis for the Company to assume legal responsibility.

9.2 Please understand that the Company cannot at all times foresee and prevent technical and other risks, including but not limited to force majeure, governmental actions, network reasons, system or equipment failure (including but not limited to server downtime/crash, system instability/failure, database failure), power failures, third-party service defects, hacking, computer viruses / Trojan horses / malicious programs and other circumstances beyond its control or circumstances that are not reasonably foreseeable, such as service interruptions and losses to the user's personal data and information. The Company shall not be liable for any loss, damage or refund of any fees arising out of any interruption of services, loss of User's personal data and information caused by any system or equipment failure (including but not limited to server downtime/crash, system stability/failure, database failure.), power failures, third party service defects, hacking, computer viruses / Trojan horses / malicious programs and other circumstances beyond the Company's control or circumstances that are not reasonably foreseeable.

9.3 You understand and agree that if the Paid Services purchased by you or the related rights and interests are interrupted or unavailable due to the Company's fault, the Company will take measures to restore your rights and interests as soon as possible and at its sole discretion, compensate you according to the actual situation (such as, by extending the corresponding Validity Period, giving away part of the free experience rights and benefits, etc., whichever is actually provided), and that the Company will do its best to protect your rights and interests.

9.4 Please understand that the Company may determine whether to continue to provide you with the existing Paid Services and related user rights and benefits, or to modify or adjust the existing Paid Services and related user rights and benefits based on a multitude of factors including but not limited to operational planning, market environment, Company operations, policy changes, etc. The Paid Services and related user rights and benefits that you enjoy is subject to the description of the Paid Services on the relevant page of the Website/APP, at the time of your purchase of the Paid Services, and the Company will do its best to ensure your rights and benefits.

9.5 The Company shall not be liable for any loss or liability arising from the Company's inability to provide the Paid Services or any error in the provision of the Paid Services due to your own reasons, for which you are solely responsible, including but not limited to:

9.5.1 Your account being invalidated, lost, or suspended;

9.5.2 Losses or liabilities caused by third-party payment institutions, banks and other accounts you are bound to for whatsoever reasons, including the reasons of your use of unauthenticated accounts or use of accounts that are not your own, your account being frozen or seized, and so on;

9.5.3 Losses due to your disclosure of your password to others;

9.5.4 Property damage caused by your personal willfulness or gross negligence.

9.6 If the payment process involves related services provided by a third party, in addition to complying with these Terms, you also need to agree to and comply with the terms and related rules of such third parties governing such services. In the event of any disputes between you and the third party arising out of the related services provided by such third party, you acknowledge that you will be fully responsible for resolving such dispute and the Company is under no obligation to assume any responsibility to you or to the third party.

10. Terms of Service for Minors

Anyone below the age of 13 or other minimum age as defined under applicable laws of your jurisdiction ("Minimum Age") shall not use the Services.

If you have reached the Minimum Age but are under the age of majority as defined under applicable laws of your jurisdiction ("Majority Age"), you may only use Paid Services through the representation of your parent or legal guardian and that they abide by the stipulation of KroWork Terms of Service and KroWork Privacy Policy.

11. Contact Us

If you have any complaints, suggestions or other questions about these Terms, please contact us:

through email at support@krowork.com.

We will review your feedback as soon as possible and reply to you in a timely manner after verifying your identity.